Job Description

Turndown Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Sophisticated style and energy in a celebrated vacation destination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale's best shops, restaurants, marinas and entertainment surrounding you with the spirit of one of the world's top yachting locales.

About the Role

The Turndown Attendant provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

What You Will Do

• Removes used towels and replaces them with clean ones.
• Wipe down any wet services in the bathroom.
• Fold any clothing left in room and place it in appropriate spot.
• Remove Room Service trays and dishes and carts to service landings. Replace used cups, saucers, spoons and glasses.
• Remove garbage from bins in bedroom and bathroom.
• Close drapes, reduce lighting, turn music on softly and prepare bed.
• Submit all maintenance issues in guestrooms, Public Areas and Back of house areas to the Engineering department through designated work systems and bring them to the attention of the Housekeeping management.
• Add special touches to the guestrooms to enhance the guest experience (e.g. microfiber cloth, book marks, travel bags).
• Restock used amenities such as shampoo, lotions, cotton balls, stationery, pens and coffee, tea and sugar sachets.

What You Bring

At least 1 years of housekeeping experience, preferably in a luxury hotel or resort.

Excellent personal presentation and interpersonal skills.

Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.

Ability to operate all computer equipment necessary to perform the job; knowledge of HotSOS preferred/is a plus.

Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.

Ability to lift, carry, and move up to 30 lbs.

What We Offer

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resort

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Schedule & Hours

Part-Time

Evenings / This position requires the flexibility to work a diverse schedule encompassing weekends and holidays

Miscellaneous

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

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