Medical Receptionist Job at American Family Care, Mentor, OH

dDZVZmMrT0grUVF6TUhEblZtSmQvMDBiK2c9PQ==
  • American Family Care
  • Mentor, OH

Job Description

Patient Check-In Specialist

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care.

Responsibilities
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned
Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

We are an Equal Opportunity Employer.

Job Tags

Work at office,

Similar Jobs

Boston Hale

Practice Manager Job at Boston Hale

The Practice Manager will be required to support a high-performing team and will serve as the primary liaison to other practice groups and business functions. The successful candidate will be knowledgeable about the practice area and understand how it relates to the practice... 

ALLIANCE CENTER FOR EDUCATION INC

School Cook Job at ALLIANCE CENTER FOR EDUCATION INC

 ...Alliance Center for Education is seeking an experienced, qualified cook for its Head Start Program. This is a 10-month, 8 hours per day...  ...change. #ACFEJOBS Qualifications Required: High School Diploma Minimum 2 years experience as a cook Good organizational... 

EGS, Inc.

Instrumentation and Control Engineer Job at EGS, Inc.

 ...Area of Responsibility: Develop Control System Descriptions for plant systems Review and provide I&C insight into P&ID development...  ...demonstrated applicable experience in power generation (nuclear, fossil, etc.) I&C system design ~ Field experience ~ Eligible... 

Raytheon Technologies

Ada Software Engineer II Job at Raytheon Technologies

 ...meaningful problems that create a safer, more secure world. We are seeking a skilled Software Development Engineer II with a focus on developing complex systems in Ada. The ideal candidate will have a passion for creating high-performance applications and will be involved... 

Denken Solutions, Inc.

Food Scientist Job at Denken Solutions, Inc.

 ...related area or equivalent experience. Can effectively and efficiently plan and prioritize work. Previous experience working in food manufacturing and/or culinary environments preferred. Ability to become proficient with Microsoft Office and Client systems such...