Job Description

Join to apply for the Associate Billing Representative - National Remote role at TieTalent .

About
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.

Position Details
This position is full-time, Monday - Friday, during normal business hours of 8:00am - 4:30pm CST. Occasional overtime may be required. We offer 4 weeks of on-the-job training, with hours during normal business hours. Youll have the flexibility to telecommute from anywhere within the U.S.

Primary Responsibilities

1. Assist customers with payment processing, invoice explanation, payment due dates, and billing questions.
2. Follow up on claim denials and contact insurance companies.
3. Verify data with customers via phone or written communication, and assist with resolution of outstanding balances.
4. Maintain accurate documentation for all transactions.
5. Update payment status and billing records through corrections and adjustments.
6. Meet productivity, schedule adherence, and quality standards.

Minimum Qualifications

• High School Diploma / GED or equivalent work experience.
• Must be 18 years or older.
• At least 1 year of medical collections and/or medical billing experience.
• Experience working with insurance companies on denied healthcare claims.
• Proficiency in Microsoft Windows and basic computer skills.
• Availability to work Monday - Friday, 8:00am - 4:30pm CST, with occasional overtime.

Preferred Qualifications

• Experience navigating insurance portals.
• Familiarity with HCFA 1500 claim form.

Telecommuting Requirements

• Ability to keep sensitive documents secure.
• Dedicated, private work area at home.
• Reliable high-speed internet connection.
• Adherence to company telecommuter policies.

The hourly pay ranges from $16.00 to $28.85, based on experience and other factors. Benefits include comprehensive packages, incentive programs, and 401k. The application will be posted for at least 2 business days or until a sufficient pool of candidates is reached.

Our mission is to help people live healthier lives and improve health equity. We are an Equal Opportunity Employer and committed to diversity and inclusion. All candidates must pass a drug test before employment.

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