Job Description

Job Description

Job Description

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city's most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

• Competitive wages

• Free onsite parking and discounted bus passes

• Complimentary meals

• Discounted hotel stays

• Career development programs and tuition reimbursement

• Community volunteer opportunities

Job Specific

• Controls Reservation Book, accepts reservations and enters them accurately into the record

• Maintains guest history files and uses information to enhance repeat guests experience

• Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period

• Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability

• Inspects menus to ensure cleanliness and acceptability

• Greets guests in a polite professional manner

• Determines guest needs, verifies table availability, assigns appropriate table for seating

• Guides guests to appropriate table

• Assists guests with seating, and presents menu

• Ensures removal of unnecessary place settings at occupied tables

• Notifies server of guest seating, and communicates any special needs or requests

• Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member

• Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard

• Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks

• Other duties as assigned

General

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Is polite, friendly, and helpful to guests, management and fellow team members

• Executes emergency procedures in accordance with hotel standards

• Complies with required safety regulations and procedures

• Attends appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment and work area

• Complies with hotel standards, policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

• Complies with hotel uniform and grooming standards

• TABC permit, or ability to obtain a valid TABC permit

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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