Long Term Care Ombudsman Program-QC Analyst Job at DKMRBH Inc, Tampa, FL

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  • DKMRBH Inc
  • Tampa, FL

Job Description

Job Description

Job Description

Dress Code: Business

Work Environment: Professional Business Office

Candidate Responsibilities:

* Answering phones
* Typing
* Strong data entry
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
* Handling customer complaints

Experience Required:
* 1 year of professional office experience
* Strong data entry skills
* Attention to detail
* Proofreading/Grammar
* Strong typing skills

Skill

Required / Desired

Amount

of Experience

Ability to speak and understand English

Required

Strong verbal and written communication skills

Required

Attention to detail, proofreading

Required

Proper Grammar written and verbal

Required

Professional office experience

Required

1

Years

Strong data entry and typing skills

Required

1

Years

Experience responding to customer complaints

Required

1

Years

Knowledge of long-term care facilities

Highly desired

Experience using RTC data base

Highly desired

Bi-lingual (Spanish/English)

Highly desired

Experience working with the elder population

Highly desired

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