Job Description

Job Description

Job Description

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

This position will prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, smoothies, or teas. Responsible for serving food and beverage/retail merchandise to our guests, providing service that exceeds the guest expectation.

Essential Duties and Responsibilities

• Performs all opening and closing assignments as assigned by management
• Applies teamwork skills at all times and assists co-workers when time permits
• Accurately and quickly take and make all ice cream, coffee, and food orders according to the prescribed procedure
• Answer all questions about menu items, specials and prices of all items.
• Prepare and deliver coffee, beverage and food orders
• Check food to ascertain that appearance, temperature and portions are correct before giving to guest

Qualifications

• Must have great customer service and communication skills
• Receive and process customer payments in POS system
• Ability to work a flexible schedule to include weekends and holidays
• Knowledge of using espresso/cappuccino machines a plus
• Must be able to obtain Food Handler's Card
• TIPS Certification upon hire

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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