We are hiring an Assistant General Manager ! We are seeking a passionate leader with a strong background in hospitality and customer service, who excels at coaching and developing teams to achieve outstanding results. This dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager , the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations. Responsibilities: Ensure that all brand standards are maintained across all areas of the property. Oversee the operation of all hotel property departments. Maintain current licenses and permits as prescribed by local, state, and federal agencies. Provide a safe working environment in compliance with OSHA/MSDS standards. Ensure compliance with all corporate accounting procedures. Cover front desk shifts as needed. Maintain accurate and complete inventory and supplies in each department. Assist and approve department managers' scheduling based on guest needs and occupancy goals. Support team supervisors and managers with coaching and counseling. Focus on guest satisfaction scores and develop strategies for improvement. Provide excellent customer service by being approachable and available to guests. Assist managers in proactive hiring and maintaining appropriate staffing levels. Benefits: We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package, including medical/dental/vision plans, life insurance, short/long-term disability options, 401K, tuition assistance, discounted hotel room rates at Concord managed hotels, along with training, development, and career advancement opportunities. Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment and hire the BEST associates in the market. At Concord, you are valued, and our Associate First policy reflects our commitment to you. We engage with our associates through various fun activities and support your development. If you're looking for a position to grow and be part of a fun team, this could be your opportunity. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace. Equal Opportunity Employer This employer is committed to informing all applicants of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Hyatt Hotels
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