Job Description

Company Description

Gateway Canyons Resort & Spa is nestled in the breathtaking Palisades of Western Colorado, surrounded by stunning natural beauty in the heart of red rock country. The resort offers a combination of unique outdoor adventures, luxurious amenities, and serene relaxation. Guests can enjoy activities such as hiking, horseback riding, and exploring dinosaur fossils, or unwind in the spa while taking in the majestic landscape. With an emphasis on creating memorable experiences, Gateway Canyons provides an exceptional setting for both adventure and tranquility.

Role Description

This is a full-time on-site position for a Spa Manager located at Gateway Canyons Resort & Spa in Gateway, CO. The Spa Manager will oversee the daily operations of the spa, ensuring exceptional customer service and guest satisfaction. Responsibilities include managing staff, supervising services, developing spa budgets, maintaining the highest standards for cleanliness and safety, and promoting the spa's services and products. The role requires strong leadership abilities and dedication to providing a luxurious and seamless spa experience for guests.

Qualifications

• Proficiency in Spa Management and leadership experience in overseeing spa operations
• Expertise in Customer Satisfaction and Customer Service to maintain high-quality guest experiences
• Knowledge of financial practices, including Budgeting and financial planning for spa operations
• Understanding of Skin Care treatments and the ability to supervise services offered
• Strong organizational, communication, and problem-solving skills
• Ability to work in a fast-paced, hospitality-driven environment
• Experience in managing a team and fostering a positive workplace culture
• Bachelor’s degree in hospitality, business, or a related field is preferred

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