Job Description

Job Description

Job Description

Description & Requirements

Senior Banking Operations Officer

The MINT National Bank is seeking a Senior Banking Operations Officer. A Bank Senior Operations Officer for a National Bank is a hands-on high-level management professional responsible for the efficiency, security, and regulatory compliance of a financial institution's daily activities. They oversee and perform critical back-office functions-such as transaction processing, account management, compliance management, BSA/AML management, and internal auditing management, treasury management and enhancing workflows through technology and strategic planning, acting as a bridge between staff, clients, and executives to ensure smooth service delivery and risk mitigation. Additionally, they would have purview of the operational functions of the lobby services area.

Key Responsibilities

• Daily Operational Management : Monitor and be able to perform the execution of daily tasks including but not limited to ACH, wires, lobby services, back-office deposit processing, debit cards, fraud research, garnishment/levies/subpoena request requirements, CD/IRA and online banking/cash management. Ensuring adherence in compliance management and BSA/SML management. Perform operational management of internal, external and regulatory audit functions.

• Policy Development : Maintain, develop and implement strategies to enhance operational processes that will optimize resource utilization and streamline reporting while maintaining internal infrastructures, reporting systems, and company policies that foster growth and operational efficiency and meet regulatory requirements.

• Regulatory Compliance & Risk : Manage the Compliance Function for the Bank to ensure all activities strictly adhere to federal and state banking regulations, anti-money laundering (AML) laws, and internal policy and security protocols. Facilitate the training and development of Bank policies and federal regulations to mitigate risks.

• Team Leadership : Collaborate with cross-functional teams to provide hands-on technical guidance to various departments, including bookkeeping, accounting, loan administration, and teller/lobby services groups to achieve organizational goals and deliver exceptional customer service.

• Audit & Quality Control : Manage the internal, external and regulatory audit functions of the Bank. Hands-on management of all operational, compliance and regulatory audits, including providing all audit request list documents. Conduct regular reviews of documentation and data quality to ensure positive audit outcomes and error-free processing. This includes data gathering information for OCC regulatory exams (compliance, BSA/AML, internal audit, general bank operations, etc.)

• Strategic Planning : Collaborate with senior management to translate business goals into actionable operational plans and tactical budgets.

• Vendor & Client Relations : Manage relationships with external vendors and resolve high-level client issues that require interdepartmental coordination.

Required Skills

• Technical Proficiency : Hands-on advanced knowledge of complex financial instruments, payment processing functions (Treasury management functions, ACH, ewire, Fed payments systems, Positive Pay, Verafin BSA/AML software, etc), and FIS Horizon XE core banking system.

• Compliance Expertise : Hands-on deep understanding of all aspects of National Bank compliance management, compliance risk management, fraud prevention, and regulatory frameworks (e.g., Bank Secrecy Act, AML, Patriot Act).

• Analytical Thinking : Ability to use data to identify trends, create measurement tools for efficiency, and solve complex operational bottlenecks.

• Communication : Excellent social, communication, and interpersonal skills. Strong written and verbal skills for drafting policies, presenting to senior management, and negotiating with stakeholders.

• Software Skills : Proficiency in Microsoft Office Suite (especially Excel), FIS Horizon XE Core Software, Verafin BSA Software, etc.

Qualifications & Experience

Experience : 10+ years of hands-on senior bank operations experience with a National Bank, with at least 5 years in a senior leadership managerial role required. 5 years national bank Compliance officer experience, BSA officer experience, and internal audit experience required.

Specialized Knowledge : Bank Compliance Officer experience, BSA/AML Officer experience, Internal Audit Management experience required.

Education : A bachelor's degree in Business, Finance, Economics (or a related field), or an equivalent combination of education and 10+ years hands-on senior bank operations experience. Graduate degree in business, an MBA, or related professional certifications a plus.

Comprehensive Total Rewards Offering:

We offer a competitive total rewards package designed to attract, retain, and support high-performing professionals. The package includes:

• Competitive salary, commensurate with experience
• Medical, dental, and vision insurance
• 401(k) plan with employer matching contributions
• Life and disability insurance coverage
• Health savings and flexible spending accounts
• Paid time off

Beyond compensation, we emphasize a culture of collaboration, professional growth, and meaningful employee engagement.

About Us

The MINT National Bank is a community-focused financial institution built on the belief that banking should be personal, dependable, and forward-thinking. Established to serve local individuals and businesses with integrity and common-sense banking solutions, The MINT combines the strength and stability of a national bank with the customer-centric approach of a hometown partner. We're FDIC-insured and committed to delivering exceptional services from commercial lending and treasury management to online and mobile banking backed by secure, modern technology. Our team strives to put customers first, keep solutions simple, and build trust in every interaction. With a culture rooted in community involvement and strategic innovation, The MINT continues to grow while keeping your success at the heart of everything we do.

The MINT National Bank

Step Into the Heart of Banking Excellence

If you're a senior operations leader who thrives on precision, compliance, and transforming complex systems into seamless experiences, The MINT National Bank is where your expertise can genuinely make an impact - apply now and help shape the future of a modern national bank.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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