Job Description

Our Story So Far:

Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services. 

In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.

We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!

Pigment is looking for a seasoned Salesforce Administrator to join our Revenue Operations team.

In this role, you will leverage your experience to drive improvements in our Salesforce instance and related processes, ensuring a robust and efficient system.

Your responsibilities will include surfacing and implementing process enhancements, defining and optimizing cross-departmental workflows, and maintaining comprehensive documentation for our Sales/CRM tech stack.

You will play a key role in supporting our team’s daily use of Salesforce and connected tools, managing and updating Salesforce CPQ configurations, and assisting with user acceptance testing to ensure seamless operations.

This role demands a meticulous organizer who excels at creating order, an expert operator adept at building efficient systems, and a fearless partner who advocates for positive change.

Who will love this job :

• An inquisitive problem solver – you take the time to dig deep to identify the problems below the surface
• An expert operator – you love building systems that ensure things run efficiently
• A meticulous organizer – you have a natural ability to craft order from chaos and a determination to get the details right
• An honest partner – you speak your mind when you see something wrong, and you're comfortable stating your case for positive change

What you'll do:

• Surface improvements to existing processes, administration, and automation; work to implement those improvements
• Participate in defining, scoping, and building sales and cross-departmental work processes and data flows
• Build and maintain a documentation framework for the Sales/CRM tech stack
• Support our team in their day-to-day use of the Salesforce platform and connected tools
• Assist in maintaining and updating Salesforce CPQ configuration
• Help increase efficiency of other team members as well as internal users
• Assist with ticketing and cases

You Should Have:

• Prior experience with Salesforce administration, preferably with a SaaS company
• Solid Excel skills
• Excellent verbal communication skills
• Salesforce certification, preferred
• Experience implementing or maintaining Salesforce CPQ, a plus
• Experience managing core tools in a GTM Tech stack (Gong, Outreach, Sales Nav, etc)
• 3+ years prior experience with Salesforce administration, preferably with a SaaS company

Your own unique talents! If you don’t meet 100% of the qualifications above, tell us in your cover letter why you’d be a great fit for this role

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our .

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