At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities: Lead, coach and develop team members; Manage inventory, quality, and safety protocols; Meet and exceed financial and profitability goals by managing budget; Maintain top-notch standards of excellence and hospitality; Drive sales and profits while developing people; Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance; Manage payroll and scheduling; Promote the brand in the local community through word-of-mouth and restaurant events. Job Qualifications: Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment; Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security; Ability to learn and train others on all aspects of the Shack operations; Demonstrated ability to champion hospitality and motivate team members; Strong leadership skills with a focus on coaching and achieving excellence; Knowledgeable in all financial aspects of business operations; Minimum 3 years of P&L responsibilities; Food handler certification, preferred; Willingness to work flexible hours. Benefits at Shake Shack include weekly pay and performance bonuses, meal discounts, corporate discounts, medical, dental, vision insurance, employer paid life and disability insurance, 401k plan with company match, paid time off, paid parental leave, employee assistance program, commuter and parking benefits, flexible spending and dependent care accounts, and development and growth opportunities. Shake Shack is an Equal Opportunity Employer committed to diversity and inclusion.
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