Job Description

Zirtual is a work‑life balanced company that offers clients experienced, educated remote executive assistants for their personal and professional needs. Our US‑based Virtual Assistants (VA) strive to meet and exceed client expectations. Role Overview The Virtual Assistant is a vital member of Zirtual. The VA is the main point of contact with clients and works independently, supported by an assigned Account Supervisor who assists with plan modifications, questions, and quality feedback. This role requires the ability to be on the phone and make outbound calls daily. Essential Duties and Responsibilities Outbound Calling Calling warm leads Data collection Scheduling Project Management and Organization Facilitate on‑time project and goal completion Personal and Business Calendar Management Scheduling and coordinating appointments as necessary Proactively monitoring the client’s calendars to identify potential conflicts and maximize time Research Research on events, travel, projects, etc. Provide results to the team within an established time frame Purchases Ensure specifications meet client satisfaction Expense reporting and organization of expenses as necessary Administrative Tasks Inbox management, calendar management, transcription, standard business correspondence, research, data entry, etc. Email Inbox Management Respond to and organize emails as necessary based on client guidelines and Zirtual policies Social Media Management and Marketing Attend Meetings Virtually Draft agendas, take minutes, provide follow‑up Provide continuous, clear communication about task status, needs, and questions to clients Confirm task acknowledgments within established timeliness Communicate any changes or delays with the client Notify clients of hour usage and renewal dates with weekly usage reports; provide end‑of‑day reporting if requested Seek feedback from Account Supervisor on KPIs, quality, and time management Request support from Account Supervisor for client coverage during vacation or illness; Account Supervisor will facilitate assistance from other VAs Accurately track all billable hours in the official time‑tracking system in real time Other duties as assigned Desired Skills and Attributes Clear, precise, proactive, and professional written and verbal communication skills Ability to organize and effectively prioritize tasks Ability to multi‑task with various programs and learn new programs as required Commit to a minimum of one year with Zirtual Metrical attention to detail and comprehension of complex tasks Capacity to handle stress in a fast‑paced environment Strong interpersonal skills and quick relationship building Affable and enthusiastic attitude toward teamwork Internet/Web and computer savvy Qualifications Associate’s Degree, Bachelor’s Degree, or a minimum of 7 years of experience as an Executive Assistant to C‑level executives Minimum of 4 years of administrative experience Preferred experience working with C‑level executives Proficiency with Google Suite, Google Calendar, Microsoft Office Proficiency with a task management program such as Trello or Asana Preferred experience with Slack, Salesforce, HubSpot, or Zoho Preferred experience with QuickBooks, Expensify, Concur, Hootsuite, or WordPress Reliable Internet connection, computer, and phone Typing speed of at least 50 WPM with high accuracy Availability during business hours PST or EST Monday‑Friday, unless otherwise agreed in writing Compensation Compensated as a 1099 independent contractor; VA’s are paid a set amount based on the client’s monthly plan (average $1,500–$3,800). Outbound‑calling client plans paid at a higher minute‑based rate. Referrals increase your chances of interviewing at Zirtual by 2x. Get notified about new Executive Assistant jobs in Houston, TX. #J-18808-Ljbffr Zirtual

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