Remote Call Center Representative Work From Home Job at Esco Industries Inc, Riverside, CA

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  • Esco Industries Inc
  • Riverside, CA

Job Description

Esco Industries Inc in Riverside, CA is looking for one remote call center representative work from home to join our team. We are located on 1755 Iowa Ave, Bldg A. Our ideal candidate is attentive, punctual, and engaged.

Benefits

We offer many great benefits, including free early access to your pay through Homebase.

Sign on bonus

Medical Insurance

Paid Training

401k

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets

Qualifications

Previous experience in a customer support role

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree

We are looking forward to hearing from you.

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Job Tags

Remote job, Relocation bonus,

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