Regional Operations Manager Job at OPENLANE, Newark, NJ

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  • OPENLANE
  • Newark, NJ

Job Description

We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. Responsibilities include mastering OPENLANE policies, overseeing a team of FTE and 1099 inspectors to meet SLAs and targets, recruiting and hiring inspectors, partnering with Marketplace and Commercial Sales Teams, cultivating customer relationships, supporting Senior Regional Operations Manager with OKRs, leading and developing teams, ensuring contractors meet standards, acting as main contact for contractors and inspectors, collaborating with various teams for continuous improvement, working in the field 1-2 days per week, functioning as a reserve inspector, and performing other duties as assigned. Must have 3+ years relevant experience, 2+ years automotive mechanical experience, valid driver's license, and technology proficiency. Nice to have experience managing teams including contractual and full-time employees.

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Job Tags

Full time, For contractors, 2 days per week, 1 day per week,

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