IT Support Specialist (Bilingual) (Houston) Job at KwickPOS, Houston, TX

dEtnYmMrV0grd3MvTjNMalhXVlIvMFlaL0E9PQ==
  • KwickPOS
  • Houston, TX

Job Description

Job description

We are a fast-growing software development company in the restaurant, hospitality and small business retail industries providing POS and business solutions. We are looking for a high-performing IT Support to provides front line point of sale support to our customer.

Responsibilities:

  • Support Specialists and Field Technicians.
  • Provides front line point of sale support for the restaurant systems.
  • Configures, troubleshoots and deploys POS terminals, printers and scanners.
  • Troubleshoots hardware and software issues.
  • Training clients regarding use of POS system
  • Provide technical research resources for incident resolution coordinating with vendors when necessary.
  • Work with applicable resources to troubleshoot networking/broadband related issue.
  • Maintain troubleshooting documentation for frequent incident occurrences and FAQ's for user groups.

Skills/Requirements:

  • 2 years of IT experience in POS provider for restaurants is a plus.
  • Experience with Linux, Windows O/S and Active Directory environment
  • Knowledge of SQL server database environment
  • Basic knowledge of Computer Network Infrastructure Design and Communications
  • Knowledge of Point of Sale solutions and related technologies is a plus.
  • Customer Service/Help Desk/Remote Support experience or equivalent is preferred.
  • Work experience in a restaurant is a plus.
  • Must have professional phone, email and customer service skills.
  • Ability to effectively prioritize and execute concurrent tasks independently.
  • Strong analytical thinking and problem-solving capabilities.'
  • Bilingual is a plus. (English & Spanish)

Job Tags

Part time, Work experience placement, Remote work,

Similar Jobs

American Traveler

Travel OR Registered Nurse Job at American Traveler

 ...Job Description American Traveler is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Louisville, Kentucky...  ...be completed onsite Must be fully vaccinated for both Flu and COVID-19 with no exceptions No licensure issues or history ('HITS')... 

Rovia Clinical Research

Experienced Principal Investigator [Part or Full Time] - Attractive Sign-On Bonus, Compensation Pack Job at Rovia Clinical Research

 ...clinical innovation. Our sites operate with streamlined systems, dedicated coordinator teams, and strong sponsor relationships, so our investigators can focus on advancing medicine - not chasing paperwork. Rovia is a clinical research site network with 18+ years of... 

Medical Solutions Allied

Travel Sports Medicine Physical Therapist Job at Medical Solutions Allied

 ...Job Description Medical Solutions Allied is seeking a travel Physical Therapist for a travel job in Santa Fe, New Mexico. Job...  ...Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Duration: 13 weeks ~36 hours per week ~ Shift: 8 hours,... 

Powelson Consulting

Join our Work From Home Department Job at Powelson Consulting

 ...tech-savvy, and customer service-driven professionals for our Work From Home Department. In this role, you will have the opportunity to...  ...all of our Work From Home/Remote roles, they are all 1099, Self-Employed, Contract-based roles. Even though most have an hourly rate,... 

Single Grain

Senior SEO Manager Job at Single Grain

 ...Please put "SEO is cool" as the first line of your cover letter or as your headline or your application will be disqualified. We're looking for a humble, hungry, and smart Senior SEO Manager to join our team. In this role, you will be responsible for end-to-end management...