Job Description

Key Responsibilities

• Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S.
• Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.)
• Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups
• Coordinate with hospital IT departments during onboarding and configuration
• Maintain documentation of system setups, logins, troubleshooting steps, and procedures
• Monitor performance of technical infrastructure to proactively identify and resolve issues
• Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling
• Ability to work with podcast studio for production and editing.
• Videography

Qualifications

• 2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred)
• Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments
• Strong troubleshooting skills and a proactive, solution-oriented mindset
• Excellent communication skills for interfacing with both technical and non-technical users
• Ability to manage multiple tasks in a fast-paced, mission-critical environment
• Proficiency in Microsoft Office
• Excel programing
• Must be able to work on-site five days per week in Moorestown, NJ
• Company Description
• Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems.
• Visit our website at

Excalibur is a growing teleradiology company celebrating 25 years.

Joint Commission Accredited

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