Job Description

Assistant Director of Housekeeping

Kalahari Resorts & Conventions is seeking an Assistant Director of Housekeeping. In this role, you'll oversee the supervision of all housekeeping staff, including laundry operations, and assist the Director of Housekeeping in managing overall departmental performance. You'll lead the housekeeping staff with positive leadership and contagious energy.

The experience gained from leading a team through large turns while growing future leaders will be an incredible feather in your professional cap!

As part of our leadership team, you'll embody our Promise to Lead with Loveguiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll play a pivotal role in creating a welcoming and pristine environment, directly enhancing the guest experience by ensuring every space reflects Kalahari Resort's high standards. You'll also support associates by fostering a well-organized, efficient, and positive work environment, empowering the team to deliver exceptional service.

This is the perfect opportunity to build your career in hospitality and management while having a direct impact on the cleanliness and comfort of our guests. If you have a positive attitude, great organizational skills, and a desire to grow with us, we want you on our team!

Salary Range - $85k-95k

Key Responsibilities

• Lead and oversee the housekeeping team, ensuring high cleanliness and service standards.
• Assist in scheduling, training, and evaluating housekeeping staff.
• Manage inventory levels for cleaning supplies, linens, and amenities.
• Ensure compliance with health and safety regulations.
• Support the Director of Housekeeping in budget management and operational planning.
• Collaborate with other departments to enhance the guest experience.
• Manage common areas and assist in housekeeping-related responsibilities across all aspects of the resorts.

What We're Looking For

• 2+ years in a housekeeping management position in a hotel/resort with 400+ rooms.
• Brings energy to the team through coaching, cheerleading, and hosting the daily standup.
• Previous supervisory experience in managing other leaders in a fast-paced, high-volume environment.
• Professional maturity and filled with intrinsic motivation.
• Experience managing in-house laundry operations and large-scale housekeeping teams is ideal.
• Strong computer skills, including proficiency in Microsoft Office and Property/Lodging Management Systems.
• Ability to process and analyze data from time/attendance and housekeeping management tools.
• Fluent in English; Spanish proficiency is a plus.
• Flexibility to work weekends, holidays or alternative shifts as needed.
• Prior use and knowledge of Versa system is a plus.

Physical Requirements

• Ability to lift, push, and carry up to 50 lbs.
• Must be able to stand and walk for extended periods.

A Sampling of Our Benefits

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Lovebecause love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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