Junior Help Desk opening Remote role supporting the CA Anaheim Office IT Support Technician (Entry-Level) Remote - Supporting the Anaheim, CA office Summary: Provides first-level technical support for computer hardware, software, and network issues, ensuring timely resolution and user satisfaction. Key Responsibilities: Diagnose and resolve basic computer, software, and network problems Install, configure, and update software and operating systems Provide user support and follow-up to ensure issue resolution Assist with computer setup, training, and onboarding of new technologies Clean and perform minor repairs on computer hardware Requirements: High school diploma Basic IT knowledge Works under direct supervision; escalates complex issues as needed It is the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. GCR is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population.
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