Job Description

Field Service Engineer HW- Chicago, IL page is loaded Field Service Engineer HW- Chicago, IL Apply locations CHI LS time type Full time posted on Posted Yesterday job requisition id R-20761 Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks. Field Service Engineer (Field-base role) This position supports the Medical Linear Accelerator Systems business within the greater Chicago area. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and diagnosis and treatment imaging solutions at customer sites utilizing hand tools as well as specialized test tools (DVM, Oscilloscope, etc.) Your role: Assist in service repair, preventative maintenance, field change orders/installations for Varian/SHS treatment and on-board imaging equipment. Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables You're the right fit if: Located in the Chicago area or open to moving BSEE/BSEET /BMET preferred, or two-year formal education combined with appropriate high tech related experience At least two years of experience demonstrating repair and troubleshooting skills with Electro-mechanical equipment is required Ability to understand and apply electronic, mechanical and computer networking theory to install, diagnose and repair equipment including ability to read and interpret schematics and site drawings You must be able to successfully perform the following: minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position Minimum Required Skills and Knowledge: Frequent use and application of technical documentation, standards, principles, concepts, and techniques in the field. Uses acquired job skills and company policies to complete assigned tasks. Sound knowledge of and professional experience with electronic and electro-mechanical engineering, testing equipment used for verification/checkout and calibration of electronic equipment. Sound knowledge of and professional technical experience with micro-computers/PC based systems Sound computer usage and debugging skills. Ability to identify and repair routine software and delivery system network problems. Identify and resolve simple imaging system defects. Performs routine maintenance, including major STBs. Proficient at diagnosing and solving moderately complex mechanical problems, including simple vacuum leaks. Able to perform vacuum system gun replacements and target replacements. Achieve certification status for C3 products. Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks Drug screens Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare trainings. Minimum: HS Degree or Equivalent Preferred: Associate degree, technical /vocational training or military experience with electronics and 2 – 5 years of related experience Other Desired Skills and Knowledge: Able to handle difficult customer situations including troubleshooting while the customer is observing. Is assigned as primary support for machine accounts for which certification has been completed. Be able to understand and utilize the escalation process to Sr FSR, Management, NTS, PSE, Applications Required Certifications and Training: Has completed all required VMS training classes for C3 products Has completed VMS HW Level II and Imaging Level II certification testing. Experience Level with Business Tools: Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. Note : Candidate must live within close proximity or be willing to relocate to Chicago, IL . This is a field based "remote" position that requires onsite work at several local customer locations. Please Note: Qualified Applicants must be legally authorized for employment in the United States. QualifiedApplicants will not require employer sponsored work authorization now or in the future for employmentin the United States. The base pay range for this position is 51,200.00 - 63,980.00 - 76,800.00 USD Annually ; however, base pay offered may vary depending on job-related knowledge, skills, and experience.Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: This information is provided per the required states Pay Transparency Laws. Base pay information will vary based on market location. Applicants should apply via Siemens Healthineers external or internal careers site. Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here . The annual base pay for this position is: Min $51,200 - Max $76,800 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here . If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here . Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy ( and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. We are a team of 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. #J-18808-Ljbffr

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