Epic Orders Analyst Job at Insight Global, Houston, TX

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  • Insight Global
  • Houston, TX

Job Description

Orders Team Contact

Serve as the primary point of contact for the Orders team during business hours (8:00 AM 5:00 PM CST). Manage incident tickets and requests via ServiceNow, Zoom, and email. Handle routine maintenance tasks, including: Break-fix tickets Care team requests Quick optimization tasks Order set updates Shield the full-time team from ad-hoc requests and busy work. Collaborate with team members to ensure smooth operations and timely resolution of issues.

Job Tags

Full time,

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