Serve as the primary point of contact for the Orders team during business hours (8:00 AM 5:00 PM CST). Manage incident tickets and requests via ServiceNow, Zoom, and email. Handle routine maintenance tasks, including: Break-fix tickets Care team requests Quick optimization tasks Order set updates Shield the full-time team from ad-hoc requests and busy work. Collaborate with team members to ensure smooth operations and timely resolution of issues.
...Fraud Investigator As a Fraud Investigator, you will play a critical role in identifying, investigating, and mitigating emerging and evolving fraud attacks across the business. This is a senior individual contributor role that operates with a high degree of autonomy...