First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Dispatcher - Westport, CT
$25-$30 per hour based on experience
Monday-Friday, occasional weekend coverage | 6:00 AM-5:00 PM with extended mid-day break
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and supporting drivers and monitors on the front line.
Why Join First Student?
Tremendous career advancement opportunities due to our strong presence across North America
Positive and rewarding work environment
Comprehensive benefits package including medical, dental, vision, and 401(k)
Paid holidays and vacation
Discounts on cell phone plans, cars, and more through our PerkSpot program
Consistent, year-round work with opportunities to grow
Dispatcher Responsibilities
Oversee all routes and bus scheduling
Counsel and coach drivers and monitors as needed
Handle high volumes of phone and radio communication
Receive and document scheduling issues or driver concerns, reporting to the Operations Supervisor or Contract Manager
Serve as the primary communication liaison with contracted customers
Manage charter reservations, billing, or driver payroll as assigned
Provide quick solutions to pick-up and drop-off challenges
Assist with day-to-day operational oversight and special projects
Perform miscellaneous clerical duties or serve as a backup driver if needed
Required Skills and Experience
3-5 years of relevant experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to perform well under time constraints and deadlines
Computer literacy required
Previous experience in terminal operations, dispatch, or as a driver preferred
Subject to DOT drug testing and physical (49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason)
At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .
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