Job Description
The Desktop Analyst 2 is a designated point of contact for many departmental customers and will provide analysis, support and maintenance of desktop computing environment, applications, hardware and related technologies utilized in these departments. The Desktop Analyst 2 will optimize IT performance, analyze and resolve issues, incidents, and problems in a timely and accurate manner; provide end-user assistance where required; and perform on-site equipment maintenance and repair services as needed. The Desktop Analyst 2 will also be involved in equipment receipt, deployment, and inventory and will receive guidance from the Department Executive 5 daily.
Required Tasks
Educational/Experience Requirements
Preferred Licensing and/or Certifications: COMPTIA A+
*Applicants with additional years of experience may be considered for the Desktop Analyst 3 position.
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