Job Description
CLIENT DEVELOPMENT SPECIALIST
COMPANY DESCRIPTION:
FEATURE has provided iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We’re home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island to Off-White and Comme des Garcons, including our private-label brand of essential cut and sew apparel. At FEATURE, we’re in a never-ending pursuit of the latest and greatest niche brands. We are constantly evolving while offering some of the most exclusive, limited-release products globally. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, our location in Calabasas, CA, and our new location in Scottsdale, AZ.
CLIENT DEVELOPMENT SPECIALIST SUMMARY:
The Client Development Specialist is integral to FEATURE’s success, as they are responsible for creating and maintaining genuine relationships with clients. This full-time position will be responsible for embodying and translating the FEATURE DNA of ‘All Things Good’ into their everyday interactions with customers, knowledge on products, and overall passion for FEATURE. In this role, the Client Development Specialist will be accountable for tailoring a unique FEATURE experience to clients, and guide them as they visit our retail locations. Other day-to-day duties include client communications, outreach initiatives, customer service, and brand awareness. Time allocation is estimated as:
RESPONSIBILITIES:
50% Sales & Tasking
45% Clienteling
5% Product Knowledge
MEASURES OF SUCCESS:
JOB REQUIREMENTS:
METRIC EXPECTATIONS
Monthly sales, outreach, goals, and conversion efforts are measured through the CRM software and Shopify. Management refers to the following monthly metric expectations.
Metrics:
Perks:
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