Job Description

Job Description

Job Description

Are you passionate about leadership and eager to make a meaningful impact? This exciting opportunity welcomes not only experienced administrators, but also those inspired to embark on a rewarding career in personal care home management—even if you’re not yet licensed, as training will be provided! 

Step into a dynamic role at the heart of our personal care home, where each day brings new challenges and meaningful connections. You’ll oversee every facet of operations—from supervising staff and organizing schedules to managing admissions, maintenance, and dietary services. You’ll shape a vibrant, compassionate environment that makes a real difference for residents, their families, and your team. With your leadership, financial savvy, and dedication to building a positive culture, you’ll help ensure our home stands out for exceptional care and satisfaction. If you’re ready to grow, inspire, and thrive, we want to hear from you! 

Essential Job Functions (other duties may be assigned): 

• Oversee all departments within the facility, including dietary, maintenance, and personal care. 

• Develop and implement care plans for residents, ensuring quality and compliance. 

• Set and maintain staff schedules; recruit, hire, coach, and manage staff performance. 

• Address performance issues and disciplinary matters; terminate employees if needed and represent the home at unemployment hearings. 

• Coordinate with outsourced HR services as needed. 

• Manage benefits and payroll processes; liaise with vendors. 

• Oversee marketing and admissions to achieve capacity goals. 

• Review resident survey feedback and implement timely improvements. 

• Develop and manage monthly metrics and report to management (e.g., turnover, budget, admissions). 

• Analyze financial statements, manage profit/loss, and ensure fiscal responsibility for home. 

• Responsible for facility safety and quality assurance programs; participate in committees to ensure quality outcomes. 

• Build rapport and maintain positive relationships with residents and families; ensure timely follow-up to questions and concerns. 

• Resolve concerns, questions, or conflicts involving employees, residents, or vendors in a timely and professional manner; document issues and outcomes. 

• Be available for on-call needs or issues that arise. 

• Foster a positive culture and reputation for the home to increase employee engagement and retention, reduce turnover, and ensure resident satisfaction. 

• Display professional behavior and appearance at all times. 

Compensation : Based on Experience 

Minimum Qualifications : 

• Bachelor’s degree in business, healthcare administration, or related field preferred. 

• Experience managing staff, scheduling, and facility coordination required. 

• Experience with financial analysis, budgeting, and profit/loss management strongly preferred. 

• Willingness to travel during inclement weather as needed. 

• Licensure: Must be a licensed administrator or willing to acquire PA administrator certification(training provided). 

About Us:

Nippenose Valley Village in Williamsport, PA is a personal care home dedicated to providing compassionate, individualized support for residents in a welcoming community. Our experienced team fosters dignity, safety, and engagement for every resident. We are committed to excellence in care and a positive environment for both residents and staff.

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