Job Description

Job Description

Job Description

Assistant Community Manager – Previous Experience and Yardi Required

Norcross, GA

Job Summary

Assistant Community Manager (ACM) will provide prompt, courteous customer service, achieve and maintain as close to 100% occupancy as possible and correspond with residents to ensure satisfaction. This position reports directly to the Community Manager (CM) and Regional Manager (RM).

Essential Duties and Responsibilities

· Assist CM in all aspects of managing the community.

· Lease apartments to ensure maximum occupancy at all times and high renewal rates.

· Conduct tours for prospective residents and complete lease files according to procedures.

· Collect rent, post and deposit rent on a daily basis.

· Follow collection and delinquency procedures.

· Inspect vacant units to ensure move in ready.

· Complete outreach marketing.

· Maintain curb appeal of community.

· Prepare accurate Market Survey reports.

· Assist residents with concerns and complaints.

· Comply with fair housing laws and company policies.

· Assist with weekly reports.

· Other duties as assigned.

Knowledge, Skills and Abilities

• High School diploma or GED.
• Yardi experience required.
• Previous Assistant Community Manager experience required.
• Experience working Accounts Receivable and evictions.
• Excellent interpersonal and customer service skills, pleasant demeanor.
• Minimum of two years prior residential management or multi-family experience.
• Excellent verbal and written communication skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to function well in a high-paced and at times stressful environment.
• Reliable transportation.

Benefits

· Competitive pay, commissions, and paid time off (vacation, sick, holidays)

· Health Insurance (medical, dental vision)

· 401k and Flexible Spending Program

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