Job Description
Job Description:
An appointment setter is a professional responsible for initiating contact with potential clients, qualifying their interest in a company's product or service, and scheduling appointments between those qualified prospects and the sales team, essentially acting as the bridge between lead generation and sales by setting up initial meetings or calls.
What you'll be doing:
- Inbound Calls:
- Answering inbound calls of prospective clients, answering any of their questions about our services, and booking them on the necessary sales reps' calendar.
- Outbound Calls:
- Setting Warm Leads: You will be calling prospective clients of leads that have come in through form submissions on our website and our thumbtack profile with the goal of booking a sales meeting.
- Confirming Bookings: When a client schedules on our sales rep calendar via our AI setter or they booked themselves on cal.com, it will be your responsibility to call the client to confirm the day/time of the meeting, introduce our product and pique their curiosity/interest, confirm that they received the google meet link, and verify that they have filled out the questionnaire.
- Resetting No-shows: When a client no-shows, it will be your responsibility to reach out to the client to have them rebook on our sales reps' calendars.
- Chat Messaging:
- You will be responsible for texting clients to schedule, confirm, or reschedule appointments. Additionally, you will be responsible for sending the Google Meeting link to clients so they can easily join their meetings.
What you'll bring to the table:
- Strong communication skills to clearly articulate the company's value proposition and engage with potential clients professionally via calls and chat.
- Successfully schedule meetings with potential clients by overcoming objections and building rapport.
- Working hand-in-hand with our Sales team to ensure their calendar is fully booked with qualified leads.
What experience is needed:
- Previous appointment-setting experience is favored, but not required.
What we bring to the table:
- Expensive suits? Don't need those! We want you to be comfortable so sweatpants or pajamas are just fine - you will never need to talk with clients in person or via video chat aside from occasional in-house meetings and trainings.
- Ability to grow with a fast-paced startup. 100% promoted from within.
- Vacation, sick days, and holidays are provided.
How many hours you'll work:
- Hours are typically 9am EST to 6pm PST M-F with a one hour lunch break midday. Additional weekends or evenings may be requested as leads come in.
What you can earn:
- Pay for this position is a base salary of $40,000 pay with an uncapped commission dependent on show rate. This typically equates to a total of approximately $50,000 salary.
- Compensation is paid weekly every Friday via direct deposit with commission paid once per month.
Prep For Success
Job Tags
Weekly pay, Holiday work, Weekend work, Afternoon shift,