Account Manager Job at ProKatchers LLC, San Francisco, CA

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  • ProKatchers LLC
  • San Francisco, CA

Job Description

Job Title : Account manager

Location : San Francisco, CA

Duration : Contract role

Job Description :

Checking in with the restaurants on a monthly basis to review performance data, gather feedback, introduce them to our other products,

Activities will include:

Remote (3-4 days)

  • Schedule and lead merchant meeting check-ins with our top unmanaged merchants (~50 restaurants in our program).
  • This requires familiarity with GSuite as it’ll require presentation creation and some data analyses.
  • Respond to inbound support tickets and help us scale this ability in the program

In person (1-2 days)

  • Scheduling Merchant visits to troubleshoot pain points or set up new technology (i.e. NFC tiles)
  • Observe restaurant operations and train staff if needed Secret shopping for compliance and/or observing restaurant operations and customer interactions with the tile.

Will require someone who is friendly, detail oriented, fast learner, analytical, comfortable with Google Suite including Excel / Google sheets.

Job Tags

Contract work,

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